Challenging Behavioral Specialist Train-the-Trainer Course


Course Description
The University of Wisconsin Oshkosh (UWO) Center for Community Development, Engagement and Training (CCDET) along with the Wisconsin Department of Health Services has developed a 6-hour classroom training course entitled, Challenging Behavioral Specialist Train-the-Trainer. Recognizing that behavior is a form of communication and utilizing person-­centered approaches best equips caregivers, as well as first responders, medical personnel and law enforcement, to respond appropriately to people living with dementia. This training provides qualified individuals the necessary information and materials to train staff and/or others working with people living with dementia to become Challenging Behavioral Specialists. Upon successful completion of the course and the online final assessment, trainers will be listed as “Approved Instructors” on a publicly accessible online registry maintained by UWO CCDET.

Approved Challenging Behavioral Specialist Instructors will receive the following training materials: a PowerPoint presentation, a facilitator guide, a participant guide and a final assessment. These materials will be used to train individuals who have completed the Wisconsin Dementia-Capable Generalist (for Crisis Responders or Healthcare Providers) online course and are listed on the UWO CCDET Dementia Training Registry. Instructors will submit course rosters to UWO CCDET with a nonrefundable $5 registry fee for each participant successfully completing the training. If your organization has more than 50 people who you will be training to become Dementia Behavioral Specialists, please contact Registration Staff at (920) 424-1071 or for special pricing. These individuals will be added to an online publicly accessible registry for Challenging Behavioral Specialists maintained by UWO CCDET.

Course participants must possess either background in education, training or experience to enroll in and later teach this course. Participants must meet ONE of the following requirements:

  1. Successful completion of one of two Wisconsin Dementia-Capable Generalist online courses (for Crisis Responders or Healthcare Providers) with their name listed on the Dementia Training Registry;

  2. -OR-

  3. A minimum of two (2) years of experience related to dementia care within the last 5 years. This includes working with or serving people with dementia in long term care/assisted living facilities, their own homes, crisis response situations, or behavioral health settings


Instructor Requirements
Individuals will become approved instructors after successfully completing the Challenging Behavioral Specialist Train-the-Trainer course. Please review the documents below outlining the requirements for the Challenging Behavioral Specialist Approved Instructor. As part of the registration process, you will be asked to agree to the requirements outlined in these documents. You will also be asked if you will be training only within your company, or if you are willing to train outside of your company (in which case contact information would be made available on a published registry).

Upcoming Training Dates and Locations:
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Target Audience:
Qualified individuals interested in becoming Approved Instructors to train other individuals in a classroom setting to become Challenging Behavioral Specialists. To attend this training, individuals must meet the prerequisite requirements.

This six hour classroom training will focus on:

  • Adult learning strategies and training tips
  • Recognition of common challenging behaviors, resulting from changes in the brain due to dementia
  • Interpretation of common messages the person living with dementia may be communicating through behavior
  • Person-centered approaches to meet the unique needs of people living with dementia

As part of this training, all participants must complete an online competency assessment. Upon successful completion of this course and the online final assessment, trainers will be listed as “Approved Instructors” on a publicly accessible online registry maintained by UWO CCDET.

To remain on the registry as an approved Instructor, you need to register and successfully complete the online Dementia Renewal Two Course Bundle (2 hours, $30) prior to your renewal date.  Individuals must meet competency levels in order to remain on the registry.

Course Completion Time: 6 hours

Cost Per Person: $175

Refund Policy: If you need to cancel your registration, call (920) 424-1071 or email Notice of cancellation must be made to UWO CCDET seven calendar days prior to the training day. This notification will result in a full refund minus a $25 processing fee per person per training day. (Example: training day is September 12; the last day to cancel and to receive full refund minus the processing fee is on September 5). Your account will be credited. No refunds will be made for cancellations received after the cutoff date; however, substitutions will be allowed at no additional cost.


Syllabus: Challenging Behavioral Specialist Train-the-Trainer Course Syllabus

Course Completion and Certificate of Completion:

Upon successful completion, participants will receive a certificate of completion stating the number of course hours.

  • Continuing Education Units are available upon request after successful completion of this training and receipt of a certificate of completion.
  • This course may fulfill continuing education requirements for many credentialed professionals; individuals should contact their licensing board or association for information on course specific requirements for their area of expertise.

Register for This Course: To register for this course, complete the Account Request Form. The online Final Assessment offers two attempt to pass at 80% (16 of 20) or better. Participants will have 30 days from the scheduled course date to successfully complete the online Final Assessment.


How to Access The Final Assessment: After successful completion of the classroom training and receipt of your logon ID:

  1. Select the “My Curriculum” link in the left navigation bar.
  2. Enter your ID and click OK.
  3. Click the code to the left of the name.
  4. Select the “Course Content” tab to take the final assessment.

Have Questions About This Course?
Please contact the Registration staff at 920-424-1071 or for further assistance.