Help
 

Computer Requirements

The recommended internet browser for using the Learning Center is Microsoft Internet Explorer, version 9.0 or higher.

Your computer also needs the following installed:

  • Reliable DSL/cable (wired connection); Bandwidth: 256 Kbps (512 Kbps recommended)
  • Internet Explorer 9.0 or above recommended enabled to accept pop-up windows
  • Adobe Reader v.10 or higher. Download the reader for free

 

Screen Resolution

The Learning Center site is best viewed with a screen resolution setting of 1024 x 768.

To change your screen resolution:

  1. Open the Control Panel and choose the Display tool. To do this, click the Start button, then click Control Panel, and then click Display.
  2. Click on the Settings Tab to view the Screen Resolution settings.
  3. Drag the slider to choose a different resolution setting, and then click Apply.
  4. When prompted to apply the settings, click OK. Your screen will turn black for a moment. Once your screen resolution changes, you have 15 seconds to confirm the change.
  5. Click Yes to confirm the change; click No or do nothing to revert to your previous setting.

Note - If you need further assistance, please consult with your agency IT department.

 

Proper Computer Settings

Proper Computer Settings Document
The computer settings document explains the computer settings that need to be in place when using the Learning Center. These settings allow your computer to communicate most effectively with the Learning Center, and update your training record with the proper completion statuses. The last page of the document has the appropriate responses to the most common security warning messages that you may encounter.

Please check with your Supervisor or IT staff prior to making any changes to your computer settings.

 

Technical Help

If you experience technical problems with the Learning Center, or have trouble accessing a course, please contact:

LC Registration Staff
Phone: (920) 424-1071
Email: regstaff@uwosh.edu

If you have questions about Functional Screen Information Access (FSIA) please contact:

DHS SOS Help Desk
Phone: 608-266-9198
Email: DHSSOSHelp@wisconsin.gov

 

Course Materials Help

If you have questions about the course materials, please contact:

Adult Long Term Care Functional Screener Curriculum
Please contact your functional screen liaison

Children's Long Term Care Functional Screener Curriculum
Email: dhscltsfs@wisconsin.gov

MH/AODA Functional Screener Curriculum
Email: dhsdctsfs@dhs.wisconsin.gov