Computer Setting Help

Computer Requirements

Your computer needs the following:

Reliable internet connection (DLS/Cable) wired/wireless with Bandwidth of 512 Kbps (0.5 Mbps) or better
Compatible Windows Computer browser. While some have had success in using phones, tablets, and MAC computers; we do not recommend it, and cannot guarantee sucess.

Microsoft Internet Explorer version 9.0 or higher
Google Chrome version 71 or higher
Mozilla FireFox version 50 or higher
Microsoft Edge version 15.15063 or higher
Please Note:
- The Browser Checking Tool reports Microsoft Edge as a Chrome version
- The original Windows 10 Edge browser is NOT compatible!

Adobe Reader v.10 or higher. Download the reader for free

Automatic Computer (Browser) Check

Before you run any of our online courses, or if you are having any difficulties with them, we recommend using our Browser Checking Tool which will give you information on some of your browser settings, and whether they are correctly set. And, if you end up calling us, you will be better prepared to give us your system information such as:

The specific browser you are using (Microsoft Internet Explorer, Google Chrome, Mozilla FireFox, Microsoft Edge, etc.)
The version of your browser
Whether pop-up blocking is turned off (which is required)
Whether cookies are being accepted (which is required)
The version of Flash Player you have installed (some browsers have this built in). Note: if Flash is NOT installed, and you are using an older browser that does not support HTML5 (or if compatibility view is turned on for Internet Explorer), the courses will not run!

Proper Computer Settings Instructions

https://wss.ccdet.uwosh.edu/Courseware/LC_ComputerAndSecuritySettings.pdf
This document explains the computer settings that must be in place anytime you access the Learning Center for a course.

Screen Resolution

The Learning Center site is best viewed with a screen resolution setting of 1024 x 768 or higher

To change your screen resolution:

Open the Control Panel and choose the Display tool. To do this, click the Start button, then click Control Panel, and then click Display.
Click on the Settings Tab to view the Screen Resolution settings.
Drag the slider to choose a different resolution setting, and then click Apply.
When prompted to apply the settings, click OK. Your screen will turn black for a moment. Once your screen resolution changes, you have 15 seconds to confirm the change.
Click Yes to confirm the change; click No or do nothing to revert to your previous setting.

Note - If you need further assistance, please consult with your agency IT department.

Technical Help

If you experience technical problems with the Learning Center, or have trouble accessing a course, please contact us during normal business hours:

LC Registration Staff
Phone: (920) 424-1071
Email: regstaff@uwosh.edu