Child Support - March 2022 Child Support - March 2022 
Impacts to the Front Line
Addition to Domestic Violence Training Resources Course - Sojourner Website
Getting Comfortable Being Uncomfortable: Conversations about Domestic Violence
Talking about domestic violence is challenging for professionals and for the families we serve. Sojourner Family Peace Center in Milwaukee, the largest nonprofit provider of domestic violence prevention and intervention services in Wisconsin, understands this and has created six insightful videos on domestic violence that aim to help everyone engage in critical—and potentially life-saving—conversations. View more details.
To access this course and view the videos: Learning Center.
Electronic Certificates of Completion
When completing a child support course, look for your Certificate of Completion in your email 2-4 weeks following class completion. PTT Is no longer mailing paper certificates. Certificates of Completion are created for Child Support Essentials, Intergovernmental Case Management, Financial Processing in KIDS, and Financial Accounts: Reconciling and Reports.
PTT Learning Center Updates
You may have noticed that the PTT Learning Center displays a bit different in your browser lately. As updates to the Google Chrome and Microsoft Edge browsers are rolled out, the PTT Learning Center portal, too, needs updating to stay current with web technology.
The most significant change you may have noticed is in the Training Catalog Search page. When you use one of the filtered search links under a program area, the list that displays no longer appears in alphabetical order by course name. You will need to click on the column heading, Course Name, to resort the list in alphabetical order.
If you have questions about accessing or using the Learning Center, please contact the Learning Center staff at 920-424-1071, or email at regstaff@uwosh.edu.
Classroom training coming back (we hope)!
We have three classes scheduled in the second half of 2022 to be conducted face to face in the classroom. A few things to know:
- When searching for upcoming classes in the Training Times or in the Learning Center, check both Webinar and classroom options (they are listed separately: a webinar is stated in the title).
- If the time comes and we are unable to conduct a training in the classroom, that class will be converted to a webinar. Remember, webinars are longer than classroom trainings, so plan for the extra time on your schedule in case of conversion. This affects Mondays and Fridays if we need to extend the class time. Check the schedule for the classes you are considering before registering! If we are required to convert to a webinar, you will be notified as soon as possible.
- Learning Center displays an icon on the search results page when classes are scheduled.
or 
indicates there are available class offerings.
- means there is one class scheduled.
- means there are multiple offerings scheduled.
Upcoming Classes
Child Support Essentials - Webinar
This course provides an essential overview of Child Support and the Kids Information Data System (KIDS). Hands-on activities assist in building knowledge of the Child Support Program and how KIDS works. Scenarios and activities provide essential building blocks to guide workers on the path to working through the beginning processes of Child Support and supporting the children of our state.
- March 07 - 11, 2022
- May 09 - 13, 2022
- July 25 - 29, 2022
- November 28 - December 02, 2022
For more details about this course and/or to register: Learning Center.
Child Support Essentials - Face to Face Classroom
This course provides an essential overview of Child Support and the Kids Information Data System (KIDS). Hands-on activities assist in building knowledge of the Child Support Program and how KIDS works. Scenarios and activities provide essential building blocks to guide workers on the path to working through the beginning processes of Child Support and supporting the children of our state.
- September 27 - 29, 2022 in Wausau
For more details about this course and/or to register: Learning Center.
Child Support Policy & Program Administration Webinar Series
Do you need overviews of specific child support topics? A 10-part course is being offered to provide an interactive discussion and critical thinking forum.
Each part is a stand-alone course; therefore, it is not required to attend all parts or in any specific order. It is recommended you attend the Overview course.
For more details about this course and/or to register: Learning Center.
DocGen Custom Content Creation - Webinar
Are you currently licensed for DocGen Custom Content Creation and need a refresher? Do you need to know how to create, format, distribute, and use custom content in your agency? This virtual course provides instruction on how to access Template Editor to create and delete custom content, then release it to your agency staff for use in creating documents.
- April 28, 2022
- September 13, 2022
For more details about this course and/or to register: Learning Center.
Note: We generally allow one user per agency, except for the largest agencies. Licenses are limited, and you must be a licensed user to attend this class.
Questions about getting a license? Contact BCS via the KIDPOL Request Form (https://dcf.wisconsin.gov/cs/kidpol), subject areas "Systems," "DocGen," "Enhancements."
Financial Accounts: Reconciling and Reports - Webinar
Have you ever had to calculate arrears and interest due to a CP? Reconciling a KIDS case is necessary in many situations. Do you look at the list of financial reports and wonder where to start? Or how to use the suspense reports?
This course covers the information needed to complete the reconciliation and tools to accurately calculate arrears and interest with one or more IV-D cases. It also includes working financial reports to help agencies achieve performance goals, get payments to the family timely, and reduce suspended collections.
- March 23 - 24, 2022
- August 24 - 25, 2022
For more details about this course and/or to register: Learning Center.
Financial Processing in KIDS - Webinar
This course covers the skills essential for managing the financial functions in KIDS and the CSA operations.
- October 24 - 27, 2022
For more details about this course and/or to register: Learning Center.
Financial Processing in KIDS - Face to Face Classroom
This course covers the skills essential for managing the financial functions in KIDS and the CSA operations.
- July 12 - 14, 2022 in Green Bay
For more details about this course and/or to register: Learning Center.
Intergovernmental Case Management - Webinar
Intergovernmental cases provides some of the most complex scenarios faced in Child Support casework. Sometimes it's hard to determine where to start and certain questions arise. Where are the parents located? Is there a child support order and if yes, where is it? Which forms do I complete? Which documents do I file in a Wisconsin court file? How do I ask another state to help modify an order? What is CEJ and controlling order? How can I communicate better with the other state? This virtual class takes an in-depth approach to working through case scenarios.
- November 08 - 11, 2022
For more details about this course and/or to register: Learning Center.
Intergovernmental Case Management - Face to Face Classroom
Intergovernmental cases provides some of the most complex scenarios faced in Child Support casework. Sometimes it's hard to determine where to start and certain questions arise. Where are the parents located? Is there a child support order and if yes, where is it? Which forms do I complete? Which documents do I file in a Wisconsin court file? How do I ask another state to help modify an order? What is CEJ and controlling order? How can I communicate better with the other state? This 3-day class takes an in-depth approach to working through case scenarios.
- June 07 - 09, 2022 in LaCrosse
For more details about this course and/or to register: Learning Center.
Intergovernmental Workshop - Webinar
The workshop addresses question cases submitted prior to class. This workshop is intended to engage learners in discussion on how to handle specific Intergovernmental situations.
- April 05, 2022
- August 09, 2022
- December 13, 2022
For more details about this course and/or to register: Learning Center.
Web Intelligence (Webi) Reporting Tools & Applications for Child Support - Webinar
Webi provides child support program reports not available in Control-D for case management, financials, paternity establishment and other program purposes. It gathers information from KIDS for work lists, evaluating trends and visualizing data in charts and graphs.
This course covers how to access Webi reports, how to use Webi tools, and the application of report information. New reports will be added to Webi every month. Just some of the reports reviewed in class include Caseload Aging and Assignment, Active Children Needing PAT Establishment, Contempt Eligibility, No Payments in the Last 1, 2, or 3 Months, and Potential Case Closure.
- April 27, 2022
- September 15, 2022
For more details about this course and/or to register: Learning Center.
Training Tips
Get the Most from Your Distance Learning
Many courses offered through the Learning Center are distance learning, and often are prerequisites for an upcoming face-to-face class you will be attending. A few tips for getting the most out of the courses you complete:
- Plan Your Time - Set aside 1-2 hours to focus only on your training.
- Minimize Distractions - To boost concentration, turn off your e-mail and your phone, as well as any other programs running on your computer that could capture your attention and distract you from your learning.
- Tell Everyone - Let your co-workers know you are completing a training course and you would prefer not to be interrupted during that time. Interruptions get your thought processes off track, and it takes extra time to get your mindset back to where you left off.
- Evaluate Your Own Progress - Re-read the course objectives to see how you are progressing, and evaluate whether you can do the things the objectives state you will be able to do upon completion of the course.
- Be Aware of Your Materials - Distance learning courses may have many different materials. Remember, you are not just watching or listening. You are learning from those materials. Refer to both the training resources and the other resources (e.g., Fact Sheets, Manuals), and take notes.
Learning Center Tips
Maximizing Learning Center Efficiency
Proper Computer Settings:
The computer settings document explains the necessary computer settings when using the Learning Center. These settings allow your computer to communicate most effectively with the Learning Center, and update your training record with the proper completion statuses. The last page of the document has the appropriate responses to the most common security warning messages that you may encounter. The Learning Center Computer and Security Settings will help you:
- Set your web browser to accept all cookies;
- Disable pop-up blocking on your web browser;
- Clear the cache on your web browser.
Please check with your Supervisor or IT staff prior to making any changes to your computer settings.
If you have questions about accessing or using the Learning Center, please contact the Learning Center staff at 920-424-1071, or email at regstaff@uwosh.edu.
Mind, Body and Spirit
How to Help Your Body Adjust to Daylight Saving Time
4 simple tips to fall back or spring ahead feeling refreshed.
- Start preparing a few days early
- Stick to your schedule
- Don’t take naps
- Avoid coffee, alcohol
Learn more at: https://health.clevelandclinic.org/daylight-savings-time-change-4-tips-to-help-your-body-adjust/
Reminders
KIDS “E” Region Refresh Dates
The Training Region of KIDS, known as the “E” Region of KIDS – CICSE330, refreshes periodically to allow students a fresh opportunity to work cases and practice using KIDS, without affecting any production cases. When the “E” region refreshes, it erases casework done since the last refresh.
A refresh is scheduled for the following dates in 2022:
- April 10
- June 12
- September 11
- November 13
- December 18
Past Issues of Training Times
Looking for a past issue of the Training Times?
The most recent two months are available on the Learning
Center home page.
If you need previous issues, please send a request through KIDPOL (https://dcf.wisconsin.gov/cs/kidpol) with the subject line "Training".
Print Your Own Participant Guides
Training participants are responsible for downloading and printing their own Participant Guides. Directions regarding this are included in the confirmation letter.
Inclement Weather Phone Number
The Partner Training Team offers a phone number to call when the weather doesn't cooperate with training plans. If you wonder if your in-person class will be held, call the Inclement Weather Number at 608-422-6322 before you drive! A recorded message will announce the status of training sessions.
 Equal Opportunity Compliance DCF is an equal opportunity employer and service provider. |
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