Child Support - April 2022 Child Support - April 2022 
Impacts to the Front Line
Using e-IWO to the SSA Webcast in Learning Center
A recording of the “Using eIWO to the Social Security Administration (SSA)” webinar, offered during the week of March 14th, can now be viewed in the PTT Learning Center. The webcast explains the process for submitting these income withholding orders for disability and retirement benefits.
For more details about this webcast and/or to access the course: Learning Center.
Classroom training coming back (we hope)!
We have three classes scheduled in the second half of 2022 to be conducted face to face in the classroom. A few things to know:
- When searching for upcoming classes in the Training Times or in the Learning Center, check both Webinar and classroom options (they are listed separately: a webinar is stated in the title).
- If the time comes and we are unable to conduct a training in the classroom, that class will be converted to a webinar. Remember, webinars are longer than classroom trainings, so plan for the extra time on your schedule in case of conversion. This affects Mondays and Fridays if we need to extend the class time. Check the schedule for the classes you are considering before registering! If we are required to convert to a webinar, you will be notified as soon as possible.
- Learning Center displays an icon on the search results page when classes are scheduled.
or 
indicates there are available class offerings.
- means there is one class scheduled.
- means there are multiple offerings scheduled.
Upcoming Classes
Child Support Essentials - Webinar
This course provides an essential overview of Child Support and the Kids Information Data System (KIDS). Hands-on activities assist in building knowledge of the Child Support Program and how KIDS works. Scenarios and activities provide essential building blocks to guide workers on the path to working through the beginning processes of Child Support and supporting the children of our state.
- May 09 - 13, 2022
- July 25 - 29, 2022
- November 28 - December 02, 2022
For more details about this course and/or to register: Learning Center.
Child Support Essentials - Face to Face Classroom
This course provides an essential overview of Child Support and the Kids Information Data System (KIDS). Hands-on activities assist in building knowledge of the Child Support Program and how KIDS works. Scenarios and activities provide essential building blocks to guide workers on the path to working through the beginning processes of Child Support and supporting the children of our state.
- September 27 - 29, 2022 in Wausau
For more details about this course and/or to register: Learning Center.
Child Support Policy & Program Administration Webinar Series
Do you need overviews of specific child support topics? A 10-part course is being offered to provide an interactive discussion and critical thinking forum.
Each part is a stand-alone course; therefore, it is not required to attend all parts or in any specific order. It is recommended you attend the Overview course.
For more details about this course and/or to register: Learning Center.
DocGen Custom Content Creation - Webinar
Are you currently licensed for DocGen Custom Content Creation and need a refresher? Do you need to know how to create, format, distribute, and use custom content in your agency? This virtual course provides instruction on how to access Template Editor to create and delete custom content, then release it to your agency staff for use in creating documents.
- April 28, 2022
- September 13, 2022
For more details about this course and/or to register: Learning Center.
Note: We generally allow one user per agency, except for the largest agencies. Licenses are limited, and you must be a licensed user to attend this class.
Questions about getting a license? Contact BCS via the KIDPOL Request Form (https://dcf.wisconsin.gov/cs/kidpol), subject areas "Systems," "DocGen," "Enhancements."
Financial Accounts: Reconciling and Reports - Webinar
Have you ever had to calculate arrears and interest due to a CP? Reconciling a KIDS case is necessary in many situations. Do you look at the list of financial reports and wonder where to start? Or how to use the suspense reports?
This course covers the information needed to complete the reconciliation and tools to accurately calculate arrears and interest with one or more IV-D cases. It also includes working financial reports to help agencies achieve performance goals, get payments to the family timely, and reduce suspended collections.
- August 24 - 25, 2022
For more details about this course and/or to register: Learning Center.
Financial Processing in KIDS - Webinar
This course covers the skills essential for managing the financial functions in KIDS and the CSA operations.
- October 24 - 27, 2022
For more details about this course and/or to register: Learning Center.
Financial Processing in KIDS - Face to Face Classroom
This course covers the skills essential for managing the financial functions in KIDS and the CSA operations.
- July 12 - 14, 2022 in Green Bay
For more details about this course and/or to register: Learning Center.
Intergovernmental Case Management - Webinar
Intergovernmental cases provides some of the most complex scenarios faced in Child Support casework. Sometimes it's hard to determine where to start and certain questions arise. Where are the parents located? Is there a child support order and if yes, where is it? Which forms do I complete? Which documents do I file in a Wisconsin court file? How do I ask another state to help modify an order? What is CEJ and controlling order? How can I communicate better with the other state? This virtual class takes an in-depth approach to working through case scenarios.
- November 08 - 11, 2022
For more details about this course and/or to register: Learning Center.
Intergovernmental Case Management - Face to Face Classroom
Intergovernmental cases provides some of the most complex scenarios faced in Child Support casework. Sometimes it's hard to determine where to start and certain questions arise. Where are the parents located? Is there a child support order and if yes, where is it? Which forms do I complete? Which documents do I file in a Wisconsin court file? How do I ask another state to help modify an order? What is CEJ and controlling order? How can I communicate better with the other state? This 3-day class takes an in-depth approach to working through case scenarios.
- June 07 - 09, 2022 in LaCrosse
For more details about this course and/or to register: Learning Center.
Intergovernmental Workshop - Webinar
The workshop addresses question cases submitted prior to class. This workshop is intended to engage learners in discussion on how to handle specific Intergovernmental situations.
- April 05, 2022
- August 09, 2022
- December 13, 2022
For more details about this course and/or to register: Learning Center.
Web Intelligence (Webi) Reporting Tools & Applications for Child Support - Webinar
Webi provides child support program reports not available in Control-D for case management, financials, paternity establishment and other program purposes. It gathers information from KIDS for work lists, evaluating trends and visualizing data in charts and graphs.
This course covers how to access Webi reports, how to use Webi tools, and the application of report information. New reports will be added to Webi every month. Just some of the reports reviewed in class include Caseload Aging and Assignment, Active Children Needing PAT Establishment, Contempt Eligibility, No Payments in the Last 1, 2, or 3 Months, and Potential Case Closure.
- April 27, 2022
- September 15, 2022
For more details about this course and/or to register: Learning Center.
Training Tips
What Is Blended Learning?
Blended learning is a mix of multiple methods to provide training. The Partner Training Team (PTT) provides many courses using a blended learning approach. These are identified in the Learning Center as blended learning.
But what about the classroom? Often, PTT identifies prerequisites you must complete prior to attending training. The purpose is to increase your basic knowledge prior to attending face-to-face training, thus decreasing the need for a lot of lecture and knowledge building with a trainer. Blended learning and prerequisites enable PTT to develop more skill building and practice into the limited time we have together.
So, remember to complete your prerequisites prior to attending any class, either face-to-face or online. When in class, we apply knowledge and skills obtained in the prerequisites, so it is important to be prepared! Your prerequisites are listed both in the course description in Learning Center and in your confirmation letter for class attendance.
Learning Center Tips
Distance Learning Tools
A wide variety of tools are used to produce and distribute training materials over the Internet. To maximize your participation in distance learning, and in taking on-line courses, it is recommended that your computer be equipped with the Adobe Acrobat Reader, which is a free download.
On the Learning Center homepage, in the Training Support section in the left navigation area, click the Distance Learning Tools link. This is where you will find the link to download the Adobe Acrobat Reader.
Be sure to check with your supervisor or local IT department prior to downloading anything to your computer.
If you have any questions, please contact the Registration staff at regstaff@uwosh.edu.
Mind, Body and Spirit
8 Strategies for a Healthy Spring
Help prevent chronic diseases like type 2 diabetes, heart disease, and cancer with these 8 healthy habits for spring:
- Move More, Sit Less
- Eat Healthy Foods
- Choose Your Drinks Wisely
- Get Enough Sleep
- Be Sun Safe
- Brush Your Teeth
- Don't Use Tobacco
- Learn Your Health History
Reminders
KIDS “E” Region Refresh Dates
The Training Region of KIDS, known as the “E” Region of KIDS – CICSE330, refreshes periodically to allow students a fresh opportunity to work cases and practice using KIDS, without affecting any production cases. When the “E” region refreshes, it erases casework done since the last refresh.
A refresh is scheduled for the following dates in 2022:
- April 10
- June 12
- September 11
- November 13
- December 18
KIDS "E" Region Unavailable April 11-12
After the April 10 refresh of the KIDS training region (CICSE330), Child Support Training staff will be working Monday and Tuesday, April 11-12, to update cases used to train workers. Please refrain from using the ‘E’ region through 11:59 p.m. Tuesday, April 12.
Past Issues of Training Times
Looking for a past issue of the Training Times?
The most recent two months are available on the Learning
Center home page.
If you need previous issues, please send a request through KIDPOL (https://dcf.wisconsin.gov/cs/kidpol) with the subject line "Training".
Print Your Own Participant Guides
Training participants are responsible for downloading and printing their own Participant Guides. Directions regarding this are included in the confirmation letter.
Inclement Weather Phone Number
The Partner Training Team offers a phone number to call when the weather doesn't cooperate with training plans. If you wonder if your in-person class will be held, call the Inclement Weather Number at 608-422-6322 before you drive! A recorded message will announce the status of training sessions.
 Equal Opportunity Compliance DCF is an equal opportunity employer and service provider. |
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