Get the Most from Your Distance Learning

Many courses offered through the Learning Center are distance learning, and often are prerequisites for an upcoming face-to-face class you will be attending. A few tips for getting the most out of the courses you complete:

1. Plan Your Time - Set aside 1-2 hours to focus only on your training.
2. Minimize Distractions - To boost concentration, turn off your e-mail and your phone, as well as any other programs running on your computer that could capture your attention and distract you from your learning.
3. Tell Everyone - Let your co-workers know you are completing a training course and you would prefer not to be interrupted during that time. Interruptions get your thought processes off track, and it takes extra time to get your mindset back to where you left off.
4. Evaluate Your Own Progress - Re-read the course objectives to see how you are progressing, and evaluate whether you can do the things the objectives state you will be able to do upon completion of the course.
5. Be Aware of Your Materials - Distance learning courses may have many different materials. Remember, you are not just watching or listening. You are learning from those materials. Refer to both the training resources and the other resources (e.g., Fact Sheets, Manuals), and take notes.

Upcoming Classes

Child Support Essentials
This course provides an essential overview of Child Support and the Kids Information Data System (KIDS). Hands-on activities assist in building knowledge of the Child Support Program and how KIDS works. Scenarios and activities provide essential building blocks to guide workers on the path to working through the beginning processes of Child Support and supporting the children of our state.

• May 17-21, 2021 (Virtual Classroom Sessions)
• September 13-17, 2021 (Virtual Classroom Sessions)
• November 15-19, 2021 (Virtual Classroom Sessions)

For more details about this course and/or to register: Learning Center. 

Child Support Policy & Program Administration Webinar Series
Do you need overviews of specific child support topics? A 10-part course is being offered to provide an interactive discussion and critical thinking forum.

Each part is a stand-alone course; therefore, it is not required to attend all parts or in any specific order. It is recommended you attend the Overview course.

For more details about this course and/or to register: Learning Center.

Courses included in the series are:

• Child Support Policy and Program Administration Webinar 03: Locate
  • March 17, 2021 (Virtual Classroom Session)
    
    
• Child Support Policy and Program Administration Webinar 04: Paternity
  • April 21, 2021 (Virtual Classroom Session)
    
    
• Child Support Policy and Program Administration Webinar 05: Establish
  • May 12, 2021 (Virtual Classroom Session)
    
    
• Child Support Policy and Program Administration Webinar 06: Administrative Enforcement
  • June 16, 2021 (Virtual Classroom Session)
    
    
• Child Support Policy & Program Administration 07: Judicial Enforcement
  • July 14, 2021 (Virtual Classroom Session)
    
    
• Child Support Policy & Program Administration 08: Review and Adjust
  • August 18, 2021 (Virtual Classroom Session)
    
    
• Child Support Policy & Program Administration 09: Financials
  • September 08, 2021 (Virtual Classroom Session)
    
    
• Child Support Policy & Program Administration 10: Performance
  • October 13, 2021 (Virtual Classroom Session)
  
  

DocGen Custom Content Creation
Are you currently licensed for DocGen Custom Content Creation and need a refresher? Need to know how to create, format, distribute, and use custom content in your agency? This virtual course provides instruction on how to access Template Editor to create and delete custom content, then release it to your agency staff for use in creating documents.

• July 27, 2021 (Virtual Classroom Session)
• November 16, 2021 (Virtual Classroom Session)

For more details about this course and/or to register: Learning Center.

Note: We generally allow one user per agency, except for the largest agencies. Licenses are limited, and you must be a licensed user to attend this class.
Questions about getting a license? Contact BCS via the KIDPOL Request Form (https://dcf.wisconsin.gov/cs/kidpol), subject areas "Systems," "DocGen," "Enhancements."

This course covers the information needed to complete the reconciliation and tools to accurately calculate arrears and interest with one or more IV-D cases. It also includes working financial reports to help agencies achieve performance goals, get payments to the family timely, and reduce suspended collections.

• June 29-30, 2021 (Virtual Classroom Sessions)
• August 24-25, 2021 (Virtual Classroom Sessions)
• November 30 - December 01, 2021 (Virtual Classroom Sessions)

For more details about this course and/or to register: Learning Center.

Financial Processing in KIDS
This course covers the skills essential for managing the financial functions in KIDS and the CSA operations.

• June 7-11, 2021 (Virtual Classroom Sessions)
• August 9-13, 2021 (Virtual Classroom Sessions)
• November 1-5, 2021 (Virtual Classroom Sessions)

For more details about this course and/or to register: Learning Center.

Intergovernmental Case Management
This course takes an in-depth approach by working through case scenarios, including looking at trainees’ cases in a workshop/lab setting.

• April 27-30, 2021 (Virtual Classroom Sessions)
• August 31 - September 3, 2021 (Virtual Classroom Sessions)
• December 7-10, 2021 (Virtual Classroom Sessions)

For more details about this course and/or to register: Learning Center.

Intergovernmental Workshop Webinar
The workshop addresses question cases submitted prior to class. This workshop is intended to engage learners in discussion on how to handle specific Intergovernmental situations.

• July 21, 2021 (Virtual Classroom Session)
• November 10, 2021 (Virtual Classroom Session)
• January 11, 2022 (Virtual Classroom Session)

For more details about this course and/or to register: Learning Center.

OCSE Domestic Violence Training
An estimated 4 out of 10 custodial parents in the child support program have experienced domestic violence with the other parent on their case. One of the primary reasons that victims either stay with their abuser or return to their abuser after leaving is the lack of financial resources to live independently.

When victims do not know what protections are available to them in the child support process, victims go without critical financial support. Knowledge of the dynamics of domestic violence can help child support professionals understand customers, lead to improved case processing, and increase safety for parents and staff.

• July 13-22, 2021 (Virtual Classroom Sessions held on Tuesdays and Thursdays each week)
• September 21-30, 2021 (Virtual Classroom Sessions held on Tuesdays and Thursdays each week)
• October 5-14, 2022 (Virtual Classroom Sessions held on Tuesdays and Thursdays each week)

For more details about this course and/or to register: Learning Center.

Web Intelligence Reporting Tools and Applications for Child Support
Webi provides child support program reports not available in Control-D for case management, financials, paternity establishment and other program purposes. It gathers information from KIDS for work lists, evaluating trends and visualizing data in charts and graphs.

This course covers how to access Webi reports, how to use Webi tools, and the application of report information. New reports will be added to Webi every month. Just some of the reports reviewed in class include Caseload Aging and Assignment, Active Children Needing PAT Establishment, Contempt Eligibility, No Payments in the Last 1, 2, or 3 Months, and Potential Case Closure.

• May 26, 2021 (Virtual Classroom Session)
• July 28, 2021 (Virtual Classroom Session)
• October 5, 2021 (Virtual Classroom Session)

For more details about this course and/or to register: Learning Center.

Learning Center Tips

Maximizing Learning Center Efficiency

Proper Computer Settings:
The computer settings document explains the necessary computer settings when using the Learning Center. These settings allow your computer to communicate most effectively with the Learning Center, and update your training record with the proper completion statuses. The last page of the document has the appropriate responses to the most common security warning messages that you may encounter. The Learning Center Computer and Security Settings will help you:

• Set your web browser to accept all cookies;
• Disable pop-up blocking on your web browser;
• Clear the cache on your web browser.

Please check with your Supervisor or IT staff prior to making any changes to your computer settings.

If you have questions about accessing or using the Learning Center, please contact the Learning Center staff at 920-424-1071, or email at regstaff@uwosh.edu.

How to Help Your Body Adjust to Daylight Saving Time
4 simple tips to fall back or spring ahead feeling refreshed.

• Start preparing a few days early
• Wake up early
• Don’t take naps
• Avoid coffee, alcohol

Learn more at: https://health.clevelandclinic.org/4-simple-tips-to-deal-with-daylight-savings/

Reminders

Print Your Own Participant Guides
Training participants are responsible for downloading and printing their own Participant Guides. Directions regarding this are included in the confirmation letter. 

Inclement Weather Phone Number
The Partner Training Team offers a phone number to call when the weather doesn't cooperate with training plans. If you wonder if your class will be held, call the Inclement Weather Number at 608-422-6322 before you drive! A recorded message will announce the status of training sessions.

NOTE: During the COVID-19 pandemic, all in-person classroom training sessions are suspended.