Participants interact with each other by participating in reality-based scenarios. Each participant takes on the life of one of the scenario characters, such as a caregiver, manager, resident/client, or family member. Scenarios address the following topics: emotional abuse, mental abuse, physical abuse, sexual abuse, verbal abuse, neglect and misappropriation. This training is intended for direct caregivers; it is also appropriate for managers and supervisors.

Training Goals:

• Knowing how to identify the red flags of abuse and neglect
• Understanding and utilizing appropriate responses when abuse or neglect is suspected or observed, including reporting protocols
• Understanding the strategies and techniques to protect residents and prevent abuse
• Identifying the promising practices to promote resident and staff safety, dignity, respect and health

Training Logistics:

All scenarios are 80 minutes in length. Up to 8 individuals can participate in any one scenario. The training is very flexible. Facilitators may train only one scenario or multiple scenarios depending on the space, time limits, and the number of participants.

Training Scenarios:

Below is a brief description of each of the 8 Experiential Training scenarios. Click on the scenario name to access all of the relevant training materials.

Barbara Blue – CBRF – Domestic Abuse

• Barbara is temporarily staying at a CBRF while she recovers from surgery. Barbara seems distressed at her husband's reaction to her stay.
• Learn the signs of domestic violence.
• Observe how reporting concerns about the husband's behavior can lead to professional intervention and help for Barbara.

Bo Butterfield – CBRF – Abuse of a Resident

• While other caregivers look on, Bo experiences abuse by a caregiver when he refuses to go to the Activity Center.
• Practice ways to intervene when a caregiver observes an abusive situation.
• Understand how reporting protects both the resident and the caregiver.

Bill Brown - Hospice Care – Neglect by Family Caregiver

• Recognize the caregiver's responsibility to intervene when a patient is being neglected by a family caregiver.
• Learn how communication between family members, caregivers and the agency can result in better patient care.
• Understand the caregiver's responsibility to report poor care or mistreatment in any situation.

Pamela Pinkston - Nursing Home - Resident-to-Resident Sexual Assault

• While Pamela recovers from a severe brain injury at a nursing home, she is sexually assaulted.
• Recognize the signs and symptoms of sexual assault
• Identify the behavioral signs of predators.
• Get information on how to better safeguard vulnerable residents from abuse and assault.

Graciela Gris - Home Health - Neglect of a Patient

• A personal care worker believes that a home health aide is neglecting Graciela but is unsure what to do.
• Understand how a caregiver can step in when misconduct by another caregiver is suspected.
• Understand the caregiver's responsibility to report possible misconduct.

Edna Evergreen - Nursing Home - Neglect of a Resident

• A caregiver blocks the doorway to an Alzheimer patient's room to keep the patient from wandering and hurting herself.
• Discuss the benefits of freedom from restraints. What may be considered a restraint?
• Learn how to respond to challenging situations.

Paula Plummer - Home Health - Misappropriation of a Patient's Property

• A caregiver is accused of stealing from her patient Paula after Paula's daughter comes to visit her mother.
• Learn the value of following the agency policy on gifts.
• Understand how observing professional boundaries can protect a caregiver and lead to a more helpful relationship with clients.

Rosa Rosario - Facility for Persons with Developmental Disabilities (FDD) - Abuse of a Resident

• A frustrated caregiver grabs Rosa's arm and forces her to leave another patient's room. Two other caregivers walking by the room observe the scene but do not intervene.
• Learn to spot a potentially abusive situation before it happens.
• Observe and practice ways to step in when another caregiver seems stressed.

Permission is granted to reproduce these training materials with proper attribution for internal use within healthcare organizations or government agencies at no cost to the training participants. Other reproduction is prohibited without written permission from UW Oshkosh CCDET. All rights are reserved. For information on reproducing these materials, please contact the Director of UW Oshkosh CCDET at 920-424-3034.

Contact Us | Back to Top